Last updated: April 11, 2026
This Cookie Policy explains how Trevelio s.r.o. ("Trevelio," "we," "us," or "our") uses cookies and similar technologies when you visit and use the Trevelio platform. This policy should be read alongside our Privacy Policy, which provides further details on how we process personal data.
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to the website operator.
Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a different domain). Cookies can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a defined period or until you delete them).
In addition to cookies, we may use similar technologies such as local storage (localStorage) to store authentication tokens and preferences on your device.
Essential cookies are strictly necessary for the Platform to function correctly. They cannot be disabled without breaking core functionality. These cookies do not require your consent under applicable law.
| Name / Storage Key | Purpose | Type | Duration |
|---|---|---|---|
crew_access_token | Stores the JSON Web Token (JWT) used to authenticate your session with the Platform. | localStorage | Until logout or token expiry |
crew_refresh_token | Stores the refresh token used to obtain a new access token without requiring re-authentication. | localStorage | Until logout or token expiry |
| Session cookies | Maintain your session state as you navigate the Platform (e.g., CSRF protection, server session identifiers). | Cookie (first-party) | Session (deleted on browser close) |
These essential cookies and storage items are strictly necessary for providing the Service and are always active when you use the Platform.
At this time, Trevelio does not use analytics cookies. If we introduce analytics cookies in the future (e.g., for understanding Platform usage patterns and improving the Service), we will update this Cookie Policy accordingly and obtain your consent before setting any analytics cookies on your device.
Any future analytics cookies will only be activated after you provide explicit consent through our cookie consent mechanism.
Trevelio does not currently use any marketing or advertising cookies. We do not track you across third-party websites for advertising purposes.
Should we introduce marketing cookies in the future, we will update this policy and seek your explicit consent before using them.
When you interact with payment forms on the Platform, Stripe, Inc. may set cookies on your device as part of its payment processing and fraud prevention services. These cookies are set directly by Stripe and are governed by Stripe's Cookie Policy.
Stripe cookies are necessary for the secure processing of payments and include cookies used for fraud detection and prevention. We consider these to be essential to the payment functionality of the Platform.
We do not currently embed any other third-party services that set cookies on the Platform. If this changes, we will update this policy to reflect the new cookies and their purposes.
You can control and manage cookies in several ways. Please note that disabling or deleting essential cookies may affect the functionality of the Platform.
Most web browsers allow you to manage cookie preferences through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being set. The following links provide guidance for popular browsers:
Authentication tokens stored in localStorage can be cleared by logging out of the Platform or by clearing your browser's site data through the browser settings.
Since we do not currently use tracking or analytics cookies, the Platform does not respond to "Do Not Track" browser signals. If we introduce analytics or tracking in the future, we will revisit this approach.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting a prominent notice on the Platform or through other appropriate channels.
We encourage you to review this policy periodically to stay informed about how we use cookies and related technologies.
If you have any questions about our use of cookies, please contact us at:
Trevelio s.r.o.
Email: privacy@trevelio.com
Website: https://trevelio.com